At Aktibo, we prioritise your security with every purchase. Our online store uses protected connections, as indicated by the "https" prefix and the lock symbol in your browser’s address bar.

For added protection, we require your CVV code for all credit card transactions. Our Payments team may conduct anti-fraud checks before approving an order, and for enhanced security, we may reach out for further verification before confirming your purchase.

Shop with confidence, knowing your transactions are safe with us.

We make shopping easy and secure with multiple payment options:

Credit & Debit Cards
Visa, Mastercard, American Express

Digital Wallets
PayPal, Apple Pay, Google Pay

Buy Now, Pay Later
Afterpay & ZipPay

All transactions are securely processed, and we never store your payment details. Please note that your billing address must match the address on your credit card statement.

If you have any issues at checkout, feel free to reach out to our support team at hello@aktibo.com.au.

We work hard to get your Aktibo gear to you as quickly as possible!
Orders placed before 2PM (business days) are dispatched within the same business day.

Domestic Shipping (Australia)

Standard Shipping (via Australia Post)

• Sydney, Brisbane & Melbourne metro: Australia Post aims for delivery within 3-5 business days*.
• Regional & remote areas: Longer delivery times may apply. Check your tracking details (emailed once your order is dispatched) for updates.

Flat rate: $10.00 AUD or FREE for orders over $99.00 AUD (Australia only).

Express Shipping (via Australia Post)

• Sydney, Brisbane & Melbourne metro: Australia Post aims for delivery within 1-3 business days*
• Regional & remote areas: Longer delivery times may apply. Check your tracking details (emailed once your order is dispatched) for updates.

Flat rate: $18.95 AUD or FREE for orders over $150.00 AUD (Australia only).


International Shipping
We ship to select international destinations. Any applicable customs duties or taxes are the responsibility of the customer. Delivery times and rates vary based on the destination.

*See average delivery times here.
**Please note that delivery times may vary due to weather, customs, or other unforeseen factors beyond our control

You will receive a confirmation email with tracking details once your order has been dispatched. You will also be able to see the details of your order, follow its preparation, and see shipping updates when you log into your account.

If you haven’t received your tracking details within 3 days, please check your spam folder or contact our support team at hello@aktibo.com.au. 

We will not be held accountable for missing parcels. This includes parcels which are missing due to an incorrectly provided shipping address.

No, we do not ship to PO boxes & Parcel Lockers.

We currently ship worldwide.

You can update your delivery address until 12PM the day of dispatch.
Orders placed after 2PM can be updated until 12PM next business day.

Please email our support team at hello@aktibo.com.au

We will not be held accountable for missing parcels. This includes parcels which are missing due to an incorrectly provided shipping address.

We want you to love your Aktibo gear!

Please see our Return & Exchange Policy here.
Returns can be made for a Store Credit or Exchange.
We do not offer returns for change of mind.

Aktibo has created a universal sizing system that aims to provide a unique reference for all countries. You can easily spot the best size for you by referring to our Size Guide that provides a conversion table to all major country size systems.

The Size Guide is conveniently available on the page of each product.